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Frequently Asked Questions
Call us at 843.606.0646 (we are available Mon-Fri 9 AM to 6 PM!)
If you are unhappy with your clothing order for any reason, you may exchange for an alternate size, an item of equal or greater value, or return for store credit (good for 1 year only). All returns must be unworn, unwashed, and unaltered, with all original tags attached. To be eligible for a store credit or exchange, you must contact us within 48 hours of receiving your order to get a Return Authorization (RA) number. You must ship the item back to us via UPS or FedEx only within 48 hours of receiving your RA #. Any order without an RA # will be refused. Customer is responsible for all return shipping charges on exchanges or returns. Sideline Sweetie will cover one free shipping on an exchange item leaving our warehouse, however, any additional exchanges or returns will occur a ground shipping charge. All undergarments, accessories, sale, and discounted items are processed as final sale. Click here for a RA label
3 - DAY AIR (3 business days) $15
2 - DAY AIR (2 business days) $30
1 - DAY AIR (1 business day) $50
*All ship dates are approximate. We ship all orders as soon as possible upon processing. We do not ship internationally. Got questions or need clarification? Just call us!
You can shop at Sideline Sweetie with confidence. We partner with Authorize.net to accept credit cards safely and securely for our customers. The Authorize.net gateway manages the complex routing of sensitive customer information through all processing networks. We are registered with the Verified Merchant program.
We hate spam! We will never share your information with any 3rd party other than our shipping company, UPS, which is necessary to fulfill your order.
Call us! (843) 606-0646
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